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Hotel Facilities

All rooms at Hamanoyu Onsen and Tsujun Sanso are equipped with Wi-Fi. (Free)

Floor guide

4F     Banquet, Banquet rooms
3F     | Rooms(18 m² Japanese style room, 21 m² Japanese style room, Special Room)
2F     | Rooms(Western-style Room, 18 m² Japanese style room)
1F     | Front desk, lobby, Onsenkan, Restaurant, Shops
  • ●Reinforced concrete 4 stories / 36 rooms / 136 people accommodation
    ●Elevator Fully equipped
    ●7 days a week, ※Although it is basically no rest, please confirm it when using.
    ●Barrier free correspondence
    ●vending machine(Beverages 1F, 2F, 3F, Tobacco Onsenkan)
    ※The restaurant is completely non smoking.Smoking is not permitted in the lobby.
    ※Smoking rooms are available in the rooms, but there are limited numbers.
    ※You can walk in the room with a room wear.
Check In| From 15: 00
Check Out| ~ 10: 00
  • ※Please contact us if your expected arrival time is delayed by 30 minutes or more.Check-in is until 2pm.Please contact me when you pass by 23 o'clock.
  • ※When check in time or check out time is set as Accomodation plan, set time is prioritized for plan.

Various services

  • FAX transmission·Copy(Toll) /Courier service / Tour guide / brochure / vending machine / free WIFI

| Rental service |

  • Mobile phone charger / iron / electric stand / nail clipper / thermometer / sewing set / trouser press / mahjong(Toll: 2,000 yen Tax excluded) / Go·Shogi(Free * 2 sets available), ※The quantity and the number are limited.

Customer Point Card

  • You can use "Restaurant" "Shop" "Onsenkan".

    □ 500 yen (tax included) For each use, 1 point (once stamped)
    □ If you save 40 points, you will receive 500 yen worth of service tickets

    ※The holding point is valid for one year from the last use day.

shop

  • We have abundant local products etc.

    Local products such as tea, sake and local products, confectionery, etc. We stock abundantly.
    Please use it for souvenirs and home use.

    ** We also accept nationwide delivery **
    ◇ Opening Hours ◇
    7: 00 to 20: 30

credit card

  • Visa / Master / Saison / Debit card / UnionPay can be used.

Excess fee

  • ◆ An excess rate will be charged 1,000 yen (tax exception) per room per hour.

    ※The use of the guest room may not be able to comply with your request depending on the situation.

Cancellation Fee

  • ◆ If you do not contact us and cancel on the day of your stay, we will charge "50% of full price" as a cancellation fee.

    ◆ Cancellation on the day before your stay will be charged "30% of full room charge" as cancellation fee.

    ◆Cancellation 2 days before the date of arrival will be charged "20% of the full room rate" as cancellation fee.